Frequently Asked Questions
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About Products
3Do your products have a warranty?
Yes, all our products are under manufacturer warranty. We offer 5 years for LargeV tomography devices, 3 years for iRay digital sensors, and a minimum of 2 years for our other products. We also provide 24/7 technical support.
What is the delivery time for products?
Delivery time for products in stock is 3-5 business days. For custom order products and imported products, delivery time varies between 15-30 days. You can contact our customer service for detailed information.
Do you provide installation and training services for products?
Yes, we provide free installation and training for all our products. Our expert technical team installs the devices and provides detailed usage training to personnel. We also provide access to online training materials and videos.
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